TeleHealth

Rest assured you can get the care you need. Whether you are an existing client or a new client, you can be seen.
We have appointments available through telehealth (virtual sessions).  Our platform is HIPAA compliant.

You can use Telehealth from either a computer or a mobile device.

For Telehealth, you will need:

  • An external or internal integrated microphone
  • An external or internal integrated camera
  • An internet connection on your computer or 4G/LTE/Wifi connection on your mobile device.
  • The latest versions of Firefox or Chrome are used for Telehealth on a computer.

IF you are an EXISTING CLIENT and are already using the JITUZU portal

  • Simply ask your therapist to make your sessions video conferences.
  • Review, download and sign the Informed Consent Checklist below.
  • Follow the instructions below for using a computer, laptop or mobile device for your video session.

IF you are an EXISTING CLIENT and are NOT yet using the JITUZU portal

  • Your health care provider will send you an invitation to the Jituzu portal via email and/or text.
  • Click on the link or copy and paste the link into your browser and follow instructions in the signup screen.
  • Click on "I'd Like to Create New Account Anyway".  Enter or select the following information:
    • Email Address
    • Username
    • Password
    • Security Questions
    • Agree to the terms & conditions
    • Click on Create My Account
  • You may then access your Jituzu Client Portal by :
  • Review, download and sign the Informed Consent Checklist below.
  • Follow the instructions below for using a computer, laptop or mobile device for your video session.

IF you are a NEW CLIENT

  • Call 724-772-4949 x 104 to make an appointment with a therapist

Telehealth from a computer or laptop

In your Client Portal account, any upcoming teleconferences will be listed in your menu bar once your health care provider has designated an appointment as a video conference.  Log into your Client Portal shortly before your appointment and you will see options for:

  • Videoconference
  • Video Conference Checklist

Click on Video Conference Checklist to verify your connections on a computer.

Once you have verified all your connections, click Close and then click on Videoconference.  Another screen will pop up where you can Preview My Camera.  

After previewing your Camera, click on Join Session.  Your video status will say "CONNECTED" once you are ready to go.

Once your health care provider has joined you, you will see their picture as the primary picture and their status will change to CONNECTED.

Telehealth from a mobile device

To access your teleconference with your health care provider:

  • Download Jituzu from the app store (iOs or Android).
  • Click on the appointment on the calendar
  • On the right side of the appointment detail, you will see a green camera icon.  Click on this icon.
  • You will see a picture of yourself and Connect in the lower right corner (or a blue camera icon in the lower left corner).  Click on this.
  • When your healthcare provider connects also, you will see their picture.
  • You can Mute yourself by clicking on the mic icon in the center bottom of the video, and you can disconnect by clicking the X in the top left corner above your video.

INFORMED CONSENT CHECKLIST FOR TELEPSYCHOLOGICAL SERVICES

 Prior to starting video-conferencing services, we discussed and agreed to the following:

 

  • There are potential benefits and risks of video-conferencing (e.g. limits to patient confidentiality) that differ from in-person sessions.  
  • Confidentiality still applies for telepsychology services, and nobody will record the session without the permission from the others person(s).
  • We agree to use the video-conferencing platform selected for our virtual sessions, and the therapist will explain how to use it.
  • You need to use a webcam or smartphone during the session.
  • It is important to be in a quiet, private space that is free of distractions (including cell phone or other devices) during the session.
  • It is important to use a secure internet connection rather than public/free Wi-Fi.
  • It is important to be on time. If you need to cancel or change your tele-appointment, you must notify the therapist in advance by phone or email.
  • We need a back-up plan (e.g., phone number where you can be reached) to restart the session or to reschedule it, in the event of technical problems.
  • We need a safety plan that includes at least one emergency contact and the closest ER to your location, in the event of a crisis situation.
  • If you are not an adult, we need the permission of your parent or legal guardian (and their contact information) for you to participate in telepsychology sessions.
  • You should confirm with your insurance company that the video sessions will be reimbursed; if they are not reimbursed, you are responsible for full payment.
  • As your therapist, I may determine that due to certain circumstances, telepsychology is no longer appropriate and that we should resume our sessions in-person.

 

Therapist Name / Signature:

Patient Name:

Signature of Patient/Patient’s Legal Representative:

Date: 

Contact Me

Location

Availability

Primary

Monday:

9:00 am-7:00 pm

Tuesday:

9:00 am-7:00 pm

Wednesday:

9:00 am-7:00 pm

Thursday:

9:00 am-7:00 pm

Friday:

9:00 am-5:00 pm

Saturday:

9:00 am-4:00 pm

Sunday:

Closed